How can I pay?

In our online shop you have the following payment options:

  • Payment in advance
  • Paypal (immediate payment, pay later or installment purchase)
  • Credit card
  • Klarna - purchase on account or installments (automatic credit check)
  • Instant bank transfer


PayPal and Klarna reserve the right to invoice and installment purchase options. An automatic credit check is carried out.

Both providers do not offer installment purchase for Swiss customers. A PayPal account is generally required to use this service.

How does KLARNA installment purchase work?

We're excited to announce that we're working with Klarna to offer you even more payment options at checkout.


That's how it works:

  1. Put all the items you want in your shopping cart and select “Klarna” as your payment method at checkout.
  2. Enter the required personal information. You will then find out immediately whether the payment has been approved.
  3. Klarna will send you your order confirmation by email and remind you when it is time to pay.

This is how you pay with Klarna

Klarna Pay immediately:

Pay for your purchase directly - with your card or bank account.

We offer you the following options for this:

  • Sofortüberweisung: If you pay with Klarna Sofortüberweisung, you can pay easily, quickly and securely with your online banking details - without registering.
  • Direct debit: Pay for your orders by direct debit. Simply enter your bank details and the debit will be made from your bank account shortly afterwards.
  • Credit card: Do you prefer to shop with your card? No problem - simply enter your credit card details as usual and the debit will be automatically made from your card.

Klarna invoice:


Shop today and simply pay later within 14 or 30 days. This way you can take a closer look at it before paying for it.

That's how it works:

Select “Invoice” as your payment method at checkout. There you decide whether you want to pay in 14 or 30 days. After your purchase you will receive your invoice. You can pay for this conveniently in the Klarna app or online.

You can also temporarily pause a payment if there is a problem.

If you want to return goods, you can easily mark your returns in the Klarna app to pause the invoice until the returns have been processed. We will update your invoice as soon as the goods have arrived at the retailer.

Klarna installment purchase:

Shop today and split the cost into fixed or flexible installments up to 24 months. No prior registration is required for Klarna installment purchase. You can choose this payment method directly at checkout. The number of installments available to you for your purchase, as well as costs and terms, will be displayed at checkout.

Our tip: Download the Klarna app. This means you always have full control and overview of your payments.

Which shipping service provider is used to ship?

Our deliveries are made by UPS and include real-time tracking and insurance coverage to ensure your order is in perfect condition upon arrival. Once handed over to UPS, your shipment will usually arrive within the next 24 hours. Please refer to your order confirmation for the exact delivery time.

How long does the device warranty last?

Our products come with a 3-year warranty as standard. Even after the warranty period has expired, we treat our customers with the greatest possible goodwill in the event of any complaints.

How much space do I need for application?

To use the crystal mat you only need an area of ​​190cm x 80cm - be it on the floor, the couch or the bed. After use, the mat can be easily folded up and stored in the practical carrying bag measuring 80cm x 63cm x 14cm. So you can conveniently store them under the bed or elsewhere.

Which preset programs are available?

The following magnetic field programs are preset:

  • Manual program
  • immune system
  • detoxification
  • concentration
  • Relaxation
  • Pain relief
  • Skin tightening
  • Restful sleep
  • recreation
  • General strengthening
  • Muscle relaxation
  • energy
  • Increase in vibration
  • Schumann resonance

    You can manually set the infrared deep heat between 30-70°C according to your own preferences for 1, 4, 8 or 12 hours.

    You also have the choice between 2 biophoton programs that differ in duration.
Is it possible to use the forms of therapy separately?

Yes, it is certainly possible to use the different forms of therapy separately. Each program can be set up and applied independently, allowing you to choose the specific therapy that best suits your individual needs and preferences. This flexibility allows you to retain full control over your wellness routine and to specifically utilize the benefits of each form of therapy.

Are there any side effects?

When used properly, there are no known side effects.

Which temperature setting is recommended for getting started?

We recommend starting application carefully with a temperature between 35°C and 45°C, depending on your personal tolerance. If you tolerate the heat well, you can increase the temperature gradually. Always make sure to choose a temperature that is comfortable for you.

Please be careful to avoid burns and make sure you drink enough water before and after use.

What duration of application is recommended?

For optimal effect, we recommend a usage time of 15 to 60 minutes per application. The crystal mat is also safe to use overnight.

How high is the power consumption?

The crystal mat has a power consumption of 280 watts per hour, which corresponds to 0.28 kWh - comparable to the energy consumption of a computer.

Are there any contraindications?

Please note that the pulsating magnetic field (can be deactivated) is not recommended in certain circumstances:

  • pregnancy
  • Epilepsy and other acute neurological disorders
  • In the presence of magnetic and all electronic implants, especially pacemakers
  • Cardiac arrhythmias and other cardiovascular diseases
  • Angina pectoris
  • Hyperthyroidism

Other forms of mat therapy can be used safely regardless of the pulsating magnetic field.

If you have venous problems or venous weakness, it is advisable to consult your doctor before using infrared deep heat.

High temperature settings should be avoided in conditions associated with adrenal exhaustion or weakness.

In general, a maximum usage time of 60 minutes is recommended at high temperature settings. Start with short sessions of 15-20 minutes and gradually increase the duration if tolerated.

High temperatures should not be applied overnight.

Particular caution should be exercised in young children and the elderly, who are at higher risk of dehydration. In such cases, lower temperature settings are preferred.

Can I use the crystal mat with a pacemaker?

The use of pulsating magnetic field therapy in the crystal mat is not recommended for people with pacemakers. However, all other functions of the mat can be used safely.

Does the EIRAMED crystal mat influence the effect of medication?

The effectiveness of medications and supplements can be influenced by improved blood flow and organ functionality, which can lead to an increased effect. If you use the EIRAMED crystal mat regularly, it is advisable to adjust the dosage of medication and check the need for nutritional supplements.

Will I expose myself to electrosmog with the EIRAMED crystal mat?

The EIRAMED crystal mat is equipped with a special layer of titanium, carbon fiber and copper-silicon fabric that effectively blocks electromagnetic radiation and earth rays. The mat therefore ensures an EMF emission of 0%.

How do I charge the precious minerals?

The healing stones integrated into the mat are energetically charged and cleansed through the combination of Schumann frequency, infrared deep heat, pulsating magnetic field and negative ions. To energetically cleanse the mat, activate all functions for 10-15 minutes after use.

HOW DOES THE EIRAMED CRYSTAL MAT DIFFER FROM PRODUCTS FROM OTHER MANUFACTURERS?

The EIRAMED crystal mat stands out from comparable products from other manufacturers due to its unique properties:

Titanium layer for electromagnetic protection : An innovative titanium layer effectively shields negative electronic radiation, so that staying on the mat remains free from disruptive influences and electromagnetic emissions are reduced to 0%.

Mineral clay mixture for effective deep action : A special mixture of bamboo and charcoal, yellow clay and a rich layer of polished natural crystals ensures that the FIR and MIR rays penetrate deep into the body, which has a superior effect compared to conventional infrared saunas enabled.

9 healing gemstones for comprehensive regeneration : With a selection of nine different gemstones, such as amethyst, green aventurine and tourmaline, the mat offers a wide range of healing properties that support the body in detoxification and promote regeneration.

Ceramic balls and infrared deep heat for optimal therapy : The integration of infrared deep heat and ceramic balls enables a deep heat treatment that improves blood circulation, relieves pain and accelerates physical recovery.

Thanks to these special features, the EIRAMED crystal mat offers an exceptional therapy experience that promotes health and well-being in a variety of ways.

How many layers does the EIRAMED® crystal mat consist of and which materials are used?

The EIRAMED® Crystal Mat is a masterpiece of technology and design, consisting of a total of 19 carefully selected layers that work together to provide you with an unparalleled healing experience:

  1. High quality leather weave fabric: Provides durability and comfort.
  2. 660m photon light LEDs: Support cell regeneration and improve skin health.
  3. Thermoplastic silicone urethane layer: Provides flexibility and durability.
  4. Layer of 9 different 100% natural gemstones: For optimal healing effects.
  5. Thermal Preserving Cotton Fabric: Retains heat efficiently.
  6. Ionized mineral tissue (negative ions): Promotes well-being through air purification.
  7. Waterproof mineral fabric: Protects the inner layers.
  8. Titanium Graphene Lamination Cotton (EMF Shielding): Provides protection from electromagnetic fields.
  9. Copper-silicon mesh (EMF shielding): Additional protection against EMF.
  10. Aluminum layer: Reflects infrared heat back to the user.
  11. Thermostat: Allows precise temperature control.
  12. Bimetal (overheat protection): Prevents overheating for your safety.
  13. 5-layer coated silicon heating wire (EMF shielding): Provides even heat and protection from EMF.
  14. 0.2 mm non-woven fabric for fixing the heating wire: stabilizes the heating elements.
  15. Laminated infrared mineral fabric (A-10 micron | FIR): Optimizes deep heat.
  16. Nano Carbon Layer: Generates far infrared heat.
  17. Pulsating Electromagnetic Field System (PEMF): Supports cell regeneration and pain relief.
  18. Gossypium Cotton: Provides additional comfort and thermal insulation.
  19. Waterproof Leather Weave Fabric: Protects the mat from moisture.

Each layer has been specifically selected to not only ensure comfort and safety, but also to maximize the mat's therapeutic properties so you can experience the full power of natural healing.

Can't find what you're looking for?

Send us an email to let us know what it's about and someone from our customer service team will get back to you as soon as possible. Don't forget to include your order number (if you have one).

Please send us an email to info@eiramed.de

Do you have specific requests? We look forward to the exchange.

Please write directly to leonard@eiramed.de